Plumber
Mr Rooter of PittsburghInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On August 25, 2021 the BBB corresponded with Mr. Rooter of Pittsburgh regarding a pattern of complaints. BBB files indicate this business has a pattern of complaints concerning consumers alleging issues with Service, Refund, Customer Service, and Billing or Collections. Customers state that they paid for repairs but that after they were completed, they continued to have problems with their plumbing. Consumers also allege they were told they would need extensive and expensive repairs, but upon getting a second opinion they were told this was not the case, and they were able to get the repair for a fraction of the cost. Consumers state they requested a refund but never received one. Customers claim that they had an unsatisfactory customer service experience, and that when they tried to contact the business their phone calls were not returned. Customers claim that they were charged excessive amounts for minor repairs.
The BBB will continue to monitor any incoming complaints.
Service Area
- Allegheny County, PA
- Beaver County, PA
- Butler County, PA
- Fayette County, PA
- Washington County, PA
- Westmoreland County, PA
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