About
Overview
SolarPanelStore.com
38150 River Frontage Rd Unit 1D
New Castle, CO 81647-8717
BBB Accredited Since: 5/20/2016
Years in Business: 23
Payment methods:
1. Visa, MasterCard, Discover, American Express.
2. PayPal.
3. Bank Wire Transfer. Your bank may charge you up to $25.00 for this service. International wire transfer fees may be higher.
4. ACH electronic check payment. Please first discuss eligibility with your solar specialist (there is an additional $10 fee for this service).
5. Cash and/or Cashier's Check totaling less than $10,000. Please discuss first with your solar specialist and allow 7 to 10 business days for cashier’s check to clear. No Form 8300 necessary for one order less than $10,000.
6. Personal or Business Check. Orders will be processed and shipped after the receipt and clearance of check by our bank. Allow 7 to 10 business days delay for clearance. SPS reserves the right to refuse this method of payment.
7. Single Cashier's Check over $10,000. Cashier's Checks are considered a cash equivalent by the IRS. The issuing bank will require a Form 8300, which is a Report of Cash Payments to the Federal Government, requiring your Federal Tax ID. Orders will be processed and shipped after the receipt and clearance of the check by our bank. Allow 7 to 10 business days.
8. Cash and/or Money Order and/or Cashier's Checks totaling more than $10,000. This type of payment, or combination of cash equivalents, requires that we submit the Form 8300 and we will need your Federal ID and contact information. Please allow 7 to 10 business days for any Cashier's Check to clear.
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 2/11/2004
- Business Started:
- 2/2/2002
- Date of New Ownership:
- 12/1/2015
- Business Incorporated:
- 12/1/2015
- Type of Entity:
- Corporation
- Business Management:
- Mr. Tom Lindberg, Owner
Additional Contact Information
- Principal Contacts
- Mr. Tom Lindberg, Owner
- Customer Contacts
- Mr. Tom Lindberg, Owner
- Fax numbers
- Primary Fax: (815) 642-4341
- Additional Phone Numbers
- Other Phone: (800) 766-7644
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Refund and Exchange Policy
Merchandise, except for products that were specially ordered and/or assembled for the customer, may be returned within 30 days of the receipt of the product. Before returning items, it is necessary to call and speak with your solar specialist to obtain an Return Merchandise Authorization (RMA) number for your return. Fill out a RMA Form (available from your solar specialist), once you have received your RMA number and been instructed where to return the item you are responsible for shipping charges back to that address. Once issued, RMA numbers are valid for 30 days from the date issued and items must be received in that time frame. Please reference this number in a clear location on the outside of the package when returning product. The Customer shall be responsible for the return of any unused product and agrees to use only reputable carriers capable of providing proof of delivery and insurance for the value of the shipment.
You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging, in new and resalable condition with the original blank warranty cards, manuals, and all accessories. SPS requires at minimum 48 hours to inspect a returned item prior to issuing a refund or credit. If any component of the returned product is missing, the return procedure is breached and SPS may reject the return or may choose to impose additional charges for replacement of the missing component.
A 15% restocking fee will be charged for all returns. Shipping charges are not refundable. Custom built items are non-returnable. Built to order and special order items are non-returnable. Shipping charges are not refundable.
- Business Categories
- Solar Energy Products, Solar Energy Design, Solar Energy Parts
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.