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Business Profile

Computer Software Developers

Onvi Source

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

About

About This Business

OnviSource enables companies to automate and optimize their operations. They help companies reduce costs and manage compliance, enhancing their brands and revenues through solutions that are offered as software products or cloud services.
The company capture, unify and analyze big data and multichannel media from all steps of the customer journey and customer interactions. This includes enterprise-wide systems and organizations, and business processes and transactions - generating insightful data, actionable knowledge and deterministic trends.

They offer decision-making engines, utilizing the resulting trends and actionable knowledge to automate decisions and the launch of actions. Our robotic software solutions automate labor- intensive transactions, rapidly and in mass quantity.

Products and Services

Workforce Optimization solutions including, call recording, quality assurance, operations assurance, Workforce Management and scheduling solutions, Multichannel Analytics solutions including, speech analytics, text analytics and desktop analytics, Robotic Process Automation, Intelligent Process Automation, Intelligent Virtual Agent for Self-Service solutions, Enterprise Feedback Management for customer surveys and Voice of Customer

Business Details

BBB File Opened:
11/6/2009
Business Started:
11/8/2004
Business Incorporated:
11/8/2004
Type of Entity:
Corporation
Alternate Names:
OnviSource

Additional Contact Information

Additional Information

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